Refund policy
The 90-day guarantee
If Nutrease isn't right for you, ask within 90 days of delivery and we'll refund the whole order. Opened bottles are included, and there's nothing to send back.
How to ask for a refund
Message us through our contact form with your order number. That's all we need. We send the refund to your original payment method. Your bank or card issuer sets how long it takes to appear on your statement.
Subscriptions
The guarantee covers your first subscription order, and that order stays covered after your first refill ships. Refills can be replaced or refunded only if they arrive damaged or wrong. Cancelling a subscription stops future charges; see our subscription terms below.
Damaged or wrong items
If your order arrives damaged or isn't what you ordered, email us with your order number and a photo. We'll replace it or refund it, whichever you prefer.
Subscription terms
If you choose a subscription, your order renews automatically at the price and frequency you selected at checkout (for example, $39 every month or $88.98 every 3 months) until you cancel. Your card is charged on each renewal.
- We email you 5 days before each charge.
- You can skip, pause or cancel online in your account, or by emailing us at the address below.
- To stop a renewal, cancel before the charge date in your reminder email.
- Your price stays the same for as long as your subscription stays active.
- Shipping is free on every refill.
Questions: our contact form. Iron Hill Holdings LLC, 2125 Biscayne Blvd, Ste 204 #21938, Miami, FL 33137.